Spanish Bilingual Customer Support (English-Spanish)

About the role

• Answer phone calls from families about summer camp
• Help parents register their children for camp programs
• Use our computer system (Salesforce) to enter registration information
• Provide excellent customer service with a warm, friendly attitude

• Strong English and Spanish communication skills with minimal accent
• Previous call center or customer service experience of at least 2 years (Spanish Speaking)
• Comfortable using computers and learning new systems
• Reliable internet connection for remote work
• Available during US business hours
• Based in the Philippines

• Previous experience with Salesforce
• Background in education or working with children's programs
• Experience with summer camp or after-school programs
• History of promotions in previous customer service roles