About the role
Healthcare Sales Development Representative
About this role
Do you enjoy connecting with potential partners and turning outreach into meaningful relationships? Want a role where your communication drives real impact and growth? You'll have the flexibility to work remotely, support a growing team, and contribute to a mission that makes a difference in people’s lives. If you're organized, proactive, and thrive in a relationship-driven role, this opportunity could be a perfect fit for you.
The Role: Sales Development Representative
Imagine being the first person a potential partner or referral source hears from. You’re not just making cold calls or sending generic emails. You’re building connections, creating opportunities, and guiding partners from curiosity to collaboration. When a new lead comes in, you’re on it. When a referral partner goes quiet, you’re following up. When a client finds the right care, you know part of that journey began with you.
You don’t just track data, you create momentum. Behind every call, every follow-up, there’s a real person or business that needs support, whether it’s a company seeking partners or a family in need of care. You’ll ensure no opportunity slips through the cracks, maintain relationships, and drive meaningful results. And when things are quieter? You’ll assist with social media or admin tasks, making sure every day counts.
What Your Days Might Look Like:
Conduct targeted research to identify high-value referral sources and potential partners within the company’s niche — focusing on businesses serving affluent clients with significant in-home care needs
Perform outbound cold calls to referral sources, facilities, and professionals, aiming to schedule warm, in-person meetings for the owner
Manage CRM data entry (Zoho or alternative), ensuring all outreach, follow-ups, and meeting details are accurately documented
Track referral sources, contact history, and meeting outcomes to create a clear picture of marketing effectiveness
Coordinate email follow-ups with contacts, referral partners, and leads to maintain engagement and nurture relationships
Monitor and update limited social media presence (primarily for awareness), posting relevant community and industry content as needed
Maintain professional, relationship-focused communication that reflects the company’s mission and values
Adjust outreach strategies based on results, offering suggestions to improve lead generation and meeting conversion rates
Work closely with the owner to align outreach priorities with high-value marketing opportunities
Who We Think Will Thrive in This Role:
You have experience in sales, outreach, or customer service (healthcare experience a plus)
You’re a strong communicator, skilled at purposeful follow-ups and building relationships
You’re highly organized and ensure outreach is tracked and managed effectively
You’re comfortable using CRMs like Zoho or similar tracking tools
You’re calm under pressure and can handle multiple tasks simultaneously
You love creating structure and keeping conversations moving
You’re reliable, responsive, and proactive in taking initiative
You enjoy collaborating and thriving in a remote team environment.
You are willing to work in a US time zone schedule.
You can secure the required technical setup, including:
At least a 720p HD webcam
A noise-canceling headset
A primary internet connection of at least 25 Mbps
A backup laptop, backup internet device, and backup power source
A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
A backup computer with at least Intel Core i3 and 4 GB RAM