About the role
Resource Planner/ Interpreter Recruitment & Sourcing Specialist
Hours Per Week: Full-time (40hours per week), UK Time Zone
Salary : TBD
Core Competencies:
Ethics. Works with integrity; Upholds organizational values
Dependability. Follows instructions, and responds to management direction; results oriented and committed to achieving objectives and tasks as required
Teamwork and Collaboration. Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively
Professionalism. tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration; Accountable for all actions and decisions
Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values
Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results
Job Overview:
We are seeking two highly motivated and resourceful Resource Planners to join our growing team. These roles are critical to ensuring the successful recruitment, onboarding, and engagement of high-quality interpreters across the UK.
The successful candidates will be responsible for proactively identifying, sourcing, and recruiting interpreters through a combination of database mining, community engagement, social media networking, headhunting, and relationship building. This is not a traditional recruitment role. We require individuals who can think creatively, communicate confidently, build trust within diverse communities, and consistently identify new talent through strategic outreach.
One position will have a particular focus on sourcing, onboarding, and managing applications for remote Telephone and Video Interpreters.
Tasks required:
Interpreter Recruitment & Sourcing
Proactively source qualified interpreters through our existing database, social media platforms, professional networks, referrals, and direct outreach.
Identify and engage potential candidates from underserved language communities across the UK.
Develop innovative recruitment strategies to attract interpreters in high-demand languages.
Headhunt and approach suitable candidates using professional and persuasive communication techniques.
Build and maintain talent pipelines for future recruitment needs.
Community Engagement & Relationship Building
Establish strong relationships with local community organisations and cultural groups.
Engage with:
Community centres
Cultural associations
Language societies
Mosques
Churches
Temples
Universities and student societies
Community halls
Cultural supermarkets and businesses
Refugee and migrant support organisations
Tailor communication approaches appropriately for different communities, recognising cultural sensitivities and preferences.
Generate referrals and recommendations through proactive outreach and relationship management.
Outreach & Marketing
Conduct extensive telephone-based outreach to community organisations and contacts.
Communicate professionally both verbally and in writing to promote career opportunities.
Coordinate the distribution of electronic and printed recruitment materials.
Liaise with internal teams to arrange production and dispatch of recruitment posters and marketing materials.
Represent the company professionally and positively at all times.
Candidate Management
Screen and assess potential candidates.
Guide applicants through the recruitment and onboarding process.
Maintain accurate records of recruitment activities.
Ensure candidates meet company standards and compliance requirements.
Telephone & Video Interpreting Recruitment (One Dedicated Role)
Manage recruitment campaigns specifically for Telephone and Video Interpreters.
Source suitable remote interpreters nationwide.
Oversee onboarding and application management processes.
Maintain a strong pipeline of remote language professionals.
Essential Skills & Experience
Recruitment & Headhunting
Demonstrable experience in recruitment, talent acquisition, sales, business development, community engagement, or a similar people-focused role.
Proven ability to identify and attract candidates using creative sourcing techniques.
Experience building talent pools and generating referrals.
Strong networking and relationship-building abilities.
Communication Skills
Excellent verbal and written communication skills.
Clear, professional, and confident telephone manner.
Ability to build rapport quickly with people from diverse backgrounds.
Ability to adapt communication style to suit different audiences and communities.
Community Engagement
Experience working with diverse communities and cultural groups.
Ability to establish trust and long-term relationships with community leaders and organisations.
Confidence in conducting extensive outreach activity both by telephone and through written communications.
Digital Recruitment
Strong understanding of social media recruitment techniques.
Experience using platforms such as Facebook, LinkedIn, Instagram, WhatsApp groups, community forums, and other online networks for candidate sourcing.
Competent use of recruitment databases and CRM systems.
Personal Qualities Required
We are looking for individuals who are:
Highly proactive and self-motivated.
Strategic thinkers with excellent problem-solving abilities.
Naturally persuasive and confident communicators.
Creative in their approach to sourcing candidates.
Commercially aware while maintaining a consultative and relationship-focused approach.
Organised and able to manage multiple recruitment projects simultaneously.
Persistent and resilient when faced with recruitment challenges.
Professional, approachable, and trustworthy.
Resourceful with strong initiative and excellent common sense.
Passionate about building diverse and engaged interpreter networks.
Additional Important Requirement
The successful candidates must possess a clear, professional, and neutral telephone communication style that enables them to build trust and credibility with individuals and organisations across the UK. As the role involves extensive telephone outreach and relationship building, excellent spoken English and confident communication skills are essential.
What Success Looks Like
Consistently sourcing high-quality interpreter candidates.
Building long-term relationships with community organisations nationwide.
Generating regular referrals from trusted community contacts.
Increasing interpreter coverage in hard-to-fill languages and locations.
Delivering innovative recruitment campaigns that produce measurable results.
Supporting the continued growth of a network of professional linguists.