Resident Support Specialist

Extenteam

Skills mentioned:Customer Support
Tools mentioned:Microsoft OfficeOutlookExcel

About the role

WE’RE HIRING: RESIDENT SUPPORT SPECIALIST!
Join our team and help residents enjoy a smooth and positive living experience!
Key Responsibilities:
Manage lease renewals and communicate renewal options
Handle resident inquiries, concerns, and move-out procedures
Address renewal objections and support resident retention
Assist with renter’s insurance compliance
Coordinate with on-site teams to resolve resident concerns
Important Qualifications:
High school diploma or equivalent
Customer service experience with strong verbal and written communication skills
Excellent problem-solving and interpersonal skills
Proficiency in Microsoft Office, especially Outlook and Excel
Property management software experience is a plus
Proactive, organized, and able to work independently and collaboratively
Interested? Send your updated CV to (Check How to Apply) to apply!

How to apply

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