About the role
About the Client
A Canadian energy operations company managing generation assets in Alberta's electricity market is looking for an Electricity Power Dispatcher to run daily operational planning and real-time grid coordination for a 24/7 operations center.
The company operates a round-the-clock control function that sits between its own generation assets, the on-site operators who run them, and the Independent System Operator that governs the market. It is building out a remote dispatch crew to cover the overnight Alberta window.
About the Role
Mornings run on a hard deadline: between 6:30 AM and 10:00 AM Alberta time you build and submit the daily operational plan, determine what each asset will do today and tomorrow, and get that plan accepted by the system operator before the market window closes. After 10:00 AM the work shifts to monitoring web-based portals, holding compliance against the accepted plan, and responding to system operator notifications within a two-minute window while coordinating on-site operators and internal teams.
Success is zero missed market deadlines, zero missed response windows, and every communication loop closed and confirmed before the handover.
CORE RESPONSIBILITIES:
Morning Operations Planning (40%) - Build and submit the daily operational plan between 6:30 AM and 10:00 AM Alberta time, submit asset offers to the Independent System Operator ahead of market deadlines, confirm plan acceptance by the system operator, coordinate across internal teams and on-site operators
Real-Time Monitoring and Compliance (35%) - Monitor operations against the accepted plan, track web-based portals and communication systems for alerts and notifications, respond to system operator notifications within two minutes, verify that instructed actions are executed and confirmations are received
Stakeholder Communication and Coordination (25%) - Act as the communication hub between on-site generation asset operators, system operators, and internal teams, apply documented operating procedures when alerts trigger, run direct operational communication with external operators via phone and digital channels, complete 15-minute handovers at shift changes
REQUIREMENTS:
Must-Have: 2+ years currently working as a Power Dispatcher, System Operator, Grid Operator, or Control Center Operator in the Philippine utility or energy sector, hands-on Independent System Operator (ISO) coordination experience, energy trading or generation asset dispatch experience, 24/7 operations center experience with documented response-time requirements under five minutes, external-facing operational communication experience, availability for 12.5-hour shifts covering 6:00 PM - 6:00 AM Mountain Time on a seven-day rotation including holidays, C1+ English (CEFR) for real-time phone coordination
Nice-to-Have: Coding or scripting ability for workflow automation (Python, VBA), SCADA or energy management system (EMS) platform experience, Dispatcher certification or power systems/electrical engineering credential, track record of onboarding quickly onto multiple web-based operations portals, experience across multiple asset classes
WORK SCHEDULE:
Mountain Time (Alberta): 6:00 PM - 6:00 AM MT
12.5-hour shifts on a seven-day rotation (three on, three off or similar)
These hours fall during daytime in the Philippines
BENEFITS:
Competitive Salary based on experience and skills
Fully remote - work from anywhere
Team Incentives - Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO in accordance with company policy
Health Coverage for PH-based talents (HMO after 3 months for full-time)
Direct Mentorship from international industry experts
Learning & Development with ongoing access to professional growth resources
Global Networking to connect with professionals worldwide