About the role
About the Client
A bootstrapped AI-powered B2B SaaS company serving the catering and events industry is looking for an AI Automation Specialist to own lead sourcing and operational coordination for its growing portfolio of restaurant and hospitality clients. The company runs a productized outbound agency service on top of its core platform - executing AI-assisted cold email campaigns at scale for 20-30 restaurant and catering businesses.
This is an early-stage, founder-led team (two founders currently), and this hire joins as the third team member and the company's first dedicated operations hire. The team is lean, technically strong, and building rapidly.
About the Role
This is an execution-heavy, automation-focused role blending lead sourcing, campaign coordination, and light client support. You'll source leads using AI-powered enrichment tools, manage AI bot responses to inbound prospects, introduce warm leads to clients via email and text, set up email infrastructure for new client onboards, and monitor campaign deliverability.
Success means consistently sourcing 1,000+ leads per week, responding to bot-generated replies within 30 minutes, and proactively identifying workflow inefficiencies. Scope will evolve significantly over 6-12 months as more manual tasks are automated.
CORE RESPONSIBILITIES:
Lead Sourcing & Campaign Setup - Source approximately 1,000+ leads per week using AI-powered enrichment platforms, build and maintain lead lists for ongoing outbound sequences, add sourced leads directly into cold email platforms, set up email infrastructure for new client onboards, monitor email deliverability metrics
Outbound Response Management & Lead Handoffs - Manage AI bot responses to 10-40 inbound prospect replies daily, review and approve all bot-drafted emails before sending, draft professional on-brand email responses, introduce warm interested leads to clients, follow up on 5-10 outstanding leads daily
Client Onboarding & Campaign Operations - Own end-to-end onboarding workflow for new clients, coordinate with founders on client-specific messaging and campaign parameters, proactively reach out to clients when campaigns show unusual patterns, maintain ongoing light communication with clients
Automation Development & Workflow Optimization - Identify inefficiencies in current processes and propose improvements, experiment with new lead sources and outreach angles, stay current on emerging AI tools, build and maintain lightweight automations using N8N, Zapier, Make, Claude Code
REQUIREMENTS:
Must-Have: Proven hands-on experience building automations using N8N, Zapier, Make, or Lindy, working proficiency with AI coding tools (Claude Code, Codex, Cursor), demonstrated engagement with emerging AI tools, 1-3 years of hands-on experience in outbound sales operations or cold email campaign coordination, professional written English at B2+ CEFR level minimum, proven track record of independently identifying operational problems and building solutions, prior experience working in early-stage startups or fast-growth companies
Nice-to-Have: Hands-on experience with cold email platforms (Instantly, Smartlead, Lemlist, Apollo), familiarity with lead enrichment platforms (Clay, Deepline, ZoomInfo, Apollo), B2B SaaS or digital marketing agency background, experience managing or quality-assessing AI bot outputs, understanding of email deliverability fundamentals
BENEFITS:
Competitive Salary based on experience and skills
Fully remote - work from anywhere
Team Incentives - Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO in accordance with company policy
Health Coverage for PH-based talents (HMO after 3 months for full-time)
Direct Mentorship from international industry experts
Learning & Development with ongoing access to professional growth resources
Global Networking to connect with professionals worldwide