About the role
We're Hiring: Part-Time Administrative Assistant
Work Set-Up: Work from Home
Working Hours: 30 hours per week for the first 3 months, then possible 20 hours per week ongoing.
About the Role
We are looking for a friendly and organized Part-Time Administrative Assistant to support a massage business with client enquiries, appointment bookings, and daily administrative tasks. The role involves managing WhatsApp and email communications, using GoHighLevel (GHL) CRM to manage leads, maintain the booking calendar, send booking links, and follow up with clients to encourage bookings and ensure a smooth client experience.
Key Responsibilities
- Client WhatsApp Management: Respond to client enquiries, nurture leads from ads, follow up with prospects, and encourage them to book services.
GoHighLevel (GHL) & Booking Management: Learn and manage GHL, add services to the calendar, create booking forms, and send booking links to leads.
Calendar Management: Schedule appointments, monitor bookings, manage changes, and send appointment confirmations or reminders.
Email Management: Respond to client and lead emails, follow up on enquiries, and ensure timely communication.
Internal Coordination: Liaise between clients and the Woodstock Solutions internal team to ensure enquiries, bookings, and client requests are handled smoothly.
Requirements
Strong written English and professional communication skills.
Good organisational skills and attention to detail.
Experience in administrative support, customer service, lead management, or appointment setting is an advantage.
Familiarity with WhatsApp, email management, calendars, and CRM systems is preferred.
Willingness to learn and use GoHighLevel (GHL).
Proactive, reliable, and able to work independently from home.
Ideal Candidate
We are looking for a friendly, organized, and proactive individual who can manage client communications, nurture leads, coordinate bookings, and support the smooth day-to-day operations of the client.