Low-Voltage Customer Support Specialist

Offshore PO

Skills mentioned:Customer Support

About the role

We’re looking for someone with strong experience in the low-voltage industry to handle incoming customer inquiries and provide knowledgeable support.
This is not a general customer service position. The right person must have previous experience in the low-voltage industry and be knowledgeable enough to understand customer questions, discuss products and services, gather the right information, and properly assist or route each inquiry.
Requirements:
  • Previous experience working in the low-voltage industry is required
  • Strong knowledge of low-voltage systems, products, and terminology
  • Experience handling customer inquiries by phone and email
  • Able to understand customer needs and ask the right questions
  • Comfortable discussing technical products and services with customers
  • Strong written and verbal English communication skills
  • Professional and confident when speaking with customers
  • Organized and able to properly document and follow up on inquiries
  • Reliable, responsive, and detail-oriented
Compensation:
Salary is based on qualifications and experience.

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