Healthcare Virtual Assistant (Mental Health)
Ataraxis
📍 Remote💰 $800-$1000VA / AdminFull-TimeAgency
About the role
Healthcare Virtual Assistant (Mental Health Practice)
We are seeking a Healthcare Virtual Assistant to support a busy mental health practice. The ideal candidate will assist with patient communication, scheduling, insurance verification, and claims processing while maintaining professionalism and strong attention to detail.
Key Responsibilities:
- Answer inbound calls, return patient callbacks, and manage text communications
- Schedule, reschedule, and cancel appointments for multiple therapists
- Verify insurance eligibility and benefits for mental health services
- Review and submit claims in SimplePractice
- Attend daily team huddles and communicate effectively with the team
- Follow SOPs and maintain accurate records
Qualifications:
- At least 2 years of US healthcare administrative experience
- Experience with patient scheduling and insurance verification
- Mental health practice experience is a plus
- Familiarity with SimplePractice is preferred
- Excellent verbal and written English communication skills
- Organized, coachable, reliable, and detail-oriented
- Comfortable working with productivity monitoring software
Work Setup: