About the role
WE'RE HIRING: Client Relationship Representative (with GHL Technical Support)
We're looking for an OPERATOR to join a US-based GoHighLevel agency specializing in voice AI and chat automation.
Position: Full-time, long-term, remote
Rate: $6 per hour
Schedule: 10 AM to 6 PM US Central Time, Monday to Friday.
You'll be an operator:
This role is built on the operator model. You become an extension of the business owner and grow into running the day-to-day business.
• Learn how the owner works and runs the business, then do it the same way
• Start with the business's current priorities, then take on more responsibility over time
• Be proactive: find solutions and take action without waiting to be told
• Think like an owner: after 90 days, start suggesting improvements
• Grow with the business so the owner can focus on strategy
What you'll do:
Client Relationship Representative (primary)
• Follow up with new leads the same day, answer basic questions, and book calls on the owner's calendar
• Manage CRM records, tags, and pipeline stages in GoHighLevel
• Handle inbound client support and tickets
• Check in with existing clients to keep them satisfied and retained
• Communicate with clients on the agency's behalf
• Support upsells and referrals through relationship building
• Log every client interaction (call, text, email) in GoHighLevel
• Coordinate client onboarding and support requests with our Fast Track team
• Attend calls on the owner's behalf, report back, and implement approved plans
GHL Technical Support (secondary)
• Build AI Studio websites
• Set up and manage lead generation through DollarLeads.ai, including CRM imports and automated email and SMS sequences
• Build funnels, including an affiliate program funnel
• Support snapshot setup and backend fixes
• Build and manage AI agents, including voice AI
• Document processes and follow established SOP
What we're looking for:
• Hands-on GoHighLevel experience with a portfolio
• Experience with AI agents, voice AI, and AI Studio
• Customer service or client relationship experience
• Excellent written and spoken English
• Independent, organized, and detail-oriented
• High integrity and discretion
• Looking for a long-term role with room to grow
HOW TO APPLY:
Subject line: Client Relationship Representative (GHL Technical Support) – [Your Full Name]
Applications without a portfolio or the correct subject line may not be reviewed.