Guest Experience Specialist

MetaWise Property

Skills mentioned:Customer Support

About the role

Support guests of a Sydney short-term rental company established in 2009.
Responsibilities:
  • Respond to Airbnb and Booking.com guests.
  • Handle calls and resolve check-in issues.
Requirements:
  • Excellent written and spoken English.
  • At least one year in customer service, hospitality or BPO; Airbnb or Guesty familiarity is a plus.
  • Own computer, reliable internet and backup power.
Compensation and Schedule:
AUD 4/hour; work from home during Philippine afternoon-to-evening hours, with no graveyard shift. Long-term role, three-month probation and paid training.
How to Apply:
Email your CV and a one-minute English voice introduction to (Check How to Apply). Also answer: What would you do if a guest cannot open the lockbox at 11 PM?

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