About the role
FRANX Services is a growing home-services company based in Charlotte, North Carolina. We provide painting, cleaning, handyman & repairs, and property turnovers.
We're looking for a reliable virtual assistant to help manage customers, scheduling, sales follow-ups, and daily business operations.
Responsibilities
Answer incoming customer calls, emails, and messages.
Schedule estimates, appointments, and subcontractors.
Prepare invoices and follow up on outstanding payments.
Follow up with leads, estimates, and existing customers.
Research potential clients and assist with sales outreach.
Maintain accurate customer information and job records.
Help coordinate daily operations and resolve routine customer inquiries.
Requirements
Strong spoken and written English.
Comfortable answering calls and speaking with U.S. customers.
Reliable internet and a quiet work environment.
Good organization, attention to detail, and communication skills.
Experience with Google Workspace, scheduling tools, or CRM software preferred.
Availability during agreed U.S. Eastern business hours.
Compensation
Starting pay: $3.50 USD/hour
$5 incentive for qualifying completed and paid jobs.
$10 incentive for qualifying new recurring customers.
Potential additional performance bonuses.
Schedule: Part-time, approximately 15–20 hours per week initially, with opportunities for additional hours as the company grows.
We're looking for someone dependable who wants to grow with the business. The position offers potential advancement into an Operations Coordinator or management role.
Please include your relevant work experience, country/time zone, availability during U.S. Eastern hours, and a short introduction when applying. Shortlisted applicants may be invited to a virtual interview and paid skills assessment.