About the role
ole Overview
We are looking for an experienced Medical Biller with hands-on experience in the U.S. healthcare industry to provide billing support to clients and assist with resolving billing-related concerns. The ideal candidate should have a strong understanding of the medical billing process, be comfortable troubleshooting billing issues, and be able to communicate their approach and recommendations clearly.
This role also involves providing feedback on the client's EHR system and working closely with clients to address billing concerns.
Key Responsibilities
Medical Billing Support
Provide hands-on medical billing support to clients.
Review and troubleshoot billing issues within the client's internal system and partner clearinghouse, Steady.
Assist with identifying billing discrepancies and recommending appropriate solutions.
Help resolve claim-related concerns and other billing challenges.
Client Communication and Support
Respond to client requests and inquiries through Slack.
Join client calls to discuss and troubleshoot billing issues.
Clearly explain billing processes, findings, and recommended next steps.
Work collaboratively with clients to address their billing needs.
EHR System Feedback
Provide practical feedback and recommendations on the client's EHR system.
Share insights based on previous experience using different EHR and practice management platforms.
Identify potential workflow improvements and areas where the system can better support medical billing operations.
Requirements
Previous hands-on experience in medical billing for U.S.-based healthcare providers.
Strong understanding of U.S. medical billing workflows and processes.
Familiarity with insurance claims, payment posting, denials, and accounts receivable.
Experience working with EHR and practice management systems.
Ability to explain billing processes, break down problems, and communicate a clear approach to resolving issues.
Comfortable discussing previous experience with billing systems and recommending suitable workflows.
Strong written and verbal English communication skills.
Comfortable communicating with clients through Slack and participating in client calls.
Ability to work independently and handle client requests professionally.
Work Setup
Employment Type: Part-Time
Working Hours: 30 hours per week
Work Arrangement: Remote
Start Date: ASAP, with the possibility of starting as early as next week.