Virtual Assistant for US
Philippines Agency
📍 Hybrid💰 $700VA / AdminFull-TimeOutsource
About the role
Manage daily restaurant operations to ensure excellent customer service and smooth business performance.
Handle customer concerns and complaints professionally, providing timely solutions to maintain high customer satisfaction.
Monitor customer feedback and implement improvements to enhance the overall dining experience.
Support and execute local marketing initiatives and promotional campaigns to increase brand awareness and sales.
Train, coach, and supervise staff on customer service standards, operational procedures, and company policies.
Conduct employee orientations and ongoing training programs to improve team performance and productivity.
Oversee staff scheduling, performance evaluation, and team development.
Ensure compliance with food safety, sanitation, and quality standards.
Track sales performance and contribute to strategies that drive revenue growth and customer retention.