About the role
Company: CoreAssist
Work Remotely? Yes
Job Role: Executive Assistant
Rate: $4.00 per hr
Status: Part Time and will transition to full time
Work Hours and Schedule: EST
Commission Based Only? No
Administrative & Executive Support
Manage and organize day-to-day administrative tasks for the business owner.
Monitor and filter incoming emails, identifying important or time-sensitive messages that require the owner's attention.
Respond to routine emails and communications when appropriate.
Gather information from websites, emails, and other sources to help the owner stay informed and make decisions.
Maintain organized records, information, and follow-up lists.
Help prioritize tasks and bring important items to the owner's attention.
Scheduling & Appointment Coordination
Confirm upcoming appointments with clients.
Coordinate and follow up on scheduling as needed.
Keep track of appointments, service calls, and other important dates.
Follow up with clients or team members when appointments or commitments need confirmation.
Client & Job Follow-Up
Follow up on open jobs and service requests to ensure they are progressing.
Communicate with clients regarding scheduling, updates, and next steps.
Help ensure clients receive timely updates and that outstanding items do not get overlooked.
After completed jobs, follow up with clients and send the appropriate review request/link.
Maintain a professional and friendly tone when communicating with clients.
CRM & Systems Support
Maintain and update customer and job information in Jobber (CRM) and other company systems.
Keep job statuses, client information, notes, appointments, and follow-ups updated.
Help ensure information is accurate and current across the systems.
Learn and utilize the company's existing tools and processes to keep operations organized.
Qualifications & Skills
Previous experience as an Executive Assistant, Administrative Assistant, Virtual Assistant, or similar role.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Comfortable communicating with clients professionally and courteously.
Strong attention to detail and ability to follow through on tasks.
Able to prioritize important emails and information without requiring constant direction.
Comfortable learning and working with CRM and other business software.
Experience with Jobber or similar CRM/service management software is a plus.
Able to work independently while knowing when to ask questions or escalate an issue.
Proactive and dependable, with strong follow-up skills.
Comfortable working in a fast-paced environment with multiple ongoing jobs and client requests.