About the role
Position: Virtual Administrative Assistant
Schedule: Approximately 3–4 hours per day, Monday through Wednesday, with weekend on-call availability as needed.
Schedule: US Eastern Standard Time (EST)
Location: Remote
IMPORTANT NOTE: Please do not apply if you are a beginner/starter. We are looking for experienced candidates who can hit the ground running with minimal supervision.
ABOUT THE ROLE:
We are seeking an experienced, highly organized, and proactive Virtual Administrative Assistant to support our daily business operations across property management, event equipment rentals, and administrative workflows.
KEY RESPONSIBILITIES:
Short-Term Rental (STR) Management:
Coordinate guest communications and calendar scheduling across Airbnb, Vrbo, Hostfully, Evolve, and other PMS platforms.
Oversee guest hosting, handle inquiry responses, coordinate check-ins/check-outs, and manage double bookings or cancellations smoothly.
Graphic Design & Social Media:
Design eye-catching promotional flyers, social media banners, and marketing materials using Canva.
Schedule and publish content across social media channels and email campaigns.
Client & Administrative Support:
Handle incoming/outgoing business calls and customer inquiries via Dialpad or virtual phone systems.
Create, track, and issue client quotes, estimates, and invoices (experience with platforms like Jobber is a plus).
Manage calendar scheduling and team coordination with high accuracy.
QUALIFICATIONS & SKILL REQUIREMENTS:
Experience Required (No Beginners/Starters): Proven prior experience in administrative support, short-term rental management, or client coordination.
Self-Starter & Proactive: Ability to take small/minimal instructions, problem-solve independently, and deliver results without micro-management.
Fast Learner: Easy to train and quick to adapt to new software platforms and workflows.
STR Platform Knowledge: Experience or strong familiarity with short-term rental platforms (Airbnb, Vrbo, PMS tools) and calendar synchronization.
Graphic Design & Communication: Proficient in Canva; excellent written and spoken English skills for guest and client interactions.
Availability: Must be available to work 3 hours per day during US EST business hours, including weekend coverage.
Tech Requirements: Reliable high-speed internet connection, quiet workspace for taking calls, and a capable computer.