Executive Assistant & E-Commerce Operations Coordinator
Cuddle & Co. | Baby
About the role
Cuddle & Co. | Baby is a growing children’s boutique seeking a dependable, highly organized Executive Assistant who can start immediately.
We are currently restructuring our business operations and need someone who can step in, organize existing records, take initiative, and help us get things back on track. We are not looking for someone to judge where the business is today. We are looking for someone who is ready to help build better systems and get work done.
OUR IMMEDIATE PRIORITY
We have several existing manufacturer purchase orders (POs) that need to be reconciled and funded. Our goal is to get 3–4 POs fully funded by the end of this week, depending on customer collections and available funds.
YOUR RESPONSIBILITIES
- Audit and organize existing purchase orders.
- Reconcile customer orders, Square invoices, payments, and outstanding balances.
- Create a master spreadsheet showing exactly what each PO needs to be funded.
- Identify which POs can realistically be closed first.
- Follow up with customers about outstanding invoices and missing order information.
- Track manufacturer balances and supplier communication.
- Organize customer records, spreadsheets, and business documents.
- Help manage customer emails and Facebook messages.
- Provide daily progress reports and a clear list of completed tasks.
REQUIRED EXPERIENCE
- Strong English communication and attention to detail.
- Experience with e-commerce or small-business operations.
- Excellent Google Sheets or Excel skills.
- Experience with Square, Shopify, or similar platforms is a plus.
- Ability to work independently and meet deadlines.
- Discretion when handling confidential customer and business information.
START DATE: Immediately.
This position will begin part-time, with the possibility of additional hours as the business grows. Some overlap with U.S. Eastern Time is required.
We want someone who is proactive, honest, resourceful, and comfortable helping a growing business improve its operations.
Please include your relevant experience, earliest start date, expected hourly rate, and examples of similar work you have handled.