Cuddle & Co. | Baby
About the role
About Cuddle & Co. | Baby
Cuddle & Co. | Baby is a growing children's boutique specializing in classic, timeless children's clothing and boutique collections. We are looking for a dependable, organized, and proactive Executive Assistant & E-Commerce Operations Coordinator to help strengthen our daily operations as we continue to grow.
This is an opportunity to become an important part of a small business and help build organized systems, improve customer experiences, and keep daily operations running smoothly.
Responsibilities
Manage and organize the business inbox and help prioritize incoming messages.
Assist with customer service, order questions, and follow-ups.
Track customer orders, unpaid invoices, payments, and fulfillment updates.
Maintain organized spreadsheets and business records.
Assist with supplier communication and production order tracking.
Help manage product listings and updates across e-commerce platforms.
Assist with Shopify and Square administrative tasks.
Create and maintain standard operating procedures and organized digital files.
Track deadlines, outstanding tasks, and important follow-ups.
Provide daily or scheduled progress reports.
Identify problems, suggest improvements, and take initiative instead of waiting for constant instructions.
Qualifications
Strong written and spoken English.
Excellent organization and attention to detail.
Previous experience as a virtual assistant, executive assistant, or e-commerce assistant is preferred.
Familiarity with Google Workspace, spreadsheets, and online business tools.
Experience with Shopify, Square, or other e-commerce platforms is a plus.
Comfortable handling multiple responsibilities and meeting deadlines.
Able to work independently, communicate professionally, and ask questions when clarification is needed.
Reliable internet connection and a computer suitable for remote work.
What We Are Looking For
We need someone who takes ownership, follows through, communicates clearly, and genuinely enjoys helping a business become more organized. The ideal candidate is resourceful, solution-oriented, dependable, and comfortable working with a growing small business.
Work Arrangement
Fully remote.
Part-time to start, with potential for additional hours as the business grows.
Schedule and working hours will be discussed with the selected candidate.
Paid position. Compensation will be discussed based on experience and availability.
How to Apply
Please complete the official application using the application link provided with this listing. Include your resume, relevant experience, availability, and expected compensation.
Only applicants who complete the application will be considered. Shortlisted candidates may be contacted for an interview and a paid skills assessment.