Customer Service Representative (DME)
Caruso Capital Management
📍 Remote💰 NegotiableSupportContractCompany
About the role
We are seeking a dedicated Customer Service Representative with Durable Medical Equipment (DME) experience to join our remote team.
Responsibilities: Inbound & outbound calls — handle patient inquiries and follow up proactively. Order management — take patient orders for DME supplies and monitor them through delivery. Insurance authorizations — verify eligibility and secure authorizations for equipment.
Requirements: DME experience (must-have). Freelancing or direct client experience (must-have). Strong communication skills with patients and insurance providers. Ability to work independently in a remote environment.
Note: Independent Contractor role. Use email subject: CSR-[Your Name]. Only shortlisted applicants will be contacted.