About the role
Discover your 100% YOU with us!
Position: Information Security Technician / SOC L1
Location: Philippines
Work setup & shift: WFH | Shifting
Why join us?
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a Information Security Technician / SOC L1, you will:
Monitor and investigate email phishing alerts, Business Email Compromise incidents, SIEM, and endpoint alerts, escalating potential security threats as needed.
Lead security incident investigations, including evidence collection, root cause analysis, and impact assessments.
Develop and execute incident response playbooks to minimize response time and business disruption.
Perform proactive threat hunting to identify security risks and mitigate potential threats before they escalate.
Collaborate with technical and non-technical stakeholders to communicate security findings and support effective incident resolution.
What You Need:
Non-negotiables
3+ years of experience in IT Security Operations, preferably within a multi-client or MSP environment.
Strong hands-on experience with Office 365 and Azure.
Experience with Business Email Filter platforms such as Barracuda and Proofpoint.
Strong experience with SIEM, EDR, and MDR security tools.
Strong understanding of incident response frameworks and digital forensics.
Preferred skills/expertise
Familiarity with network security architecture, including network segmentation, VPNs, and secure protocols.
Experience developing and executing security incident response playbooks.
Strong analytical and investigative skills, including root cause and impact analysis.
Ability to communicate technical security findings effectively to technical and non-technical stakeholders.
Scripting or automation experience for security response processes is a plus.