About the role
We are looking for an experienced E-Commerce Specialist who understands all aspects of running and growing an online store. This person should be highly organized, creative, detail-oriented, and able to manage products, website updates, online sales, digital marketing, and customer experience from start to finish.
The ideal candidate is someone who can take ownership of our e-commerce platforms, improve how our products are presented online, help increase sales, and make sure the customer journey is smooth and professional.
Responsibilities:
Manage and update e-commerce stores, including product listings, collections, pricing, descriptions, images, and inventory
Create and optimize product pages with strong titles, descriptions, photos, SEO keywords, and clear calls-to-action
Monitor online orders, customer inquiries, abandoned carts, shipping updates, and overall customer experience
Help improve website layout, navigation, product organization, and checkout flow
Work with the marketing team to create product campaigns, email promotions, social media posts, and online sales strategies
Review analytics and reports to track sales, traffic, conversion rates, best-selling products, and areas for improvement
Assist with Shopify, Amazon, Etsy, eBay, or other marketplace platforms as needed
Coordinate with graphic designers, videographers, and content creators to make sure products are presented professionally
Upload and organize photos, videos, product graphics, banners, and promotional materials
Research competitors, pricing, product trends, and new opportunities for growth
Maintain brand consistency across all online stores and product pages
Troubleshoot basic website, product, checkout, or platform issues
Requirements:
Proven experience managing e-commerce stores or online marketplaces
Strong knowledge of Shopify and/or similar e-commerce platforms
Experience with product listings, SEO, inventory management, pricing, and online promotions
Understanding of digital marketing, email marketing, social media, and online sales funnels
Comfortable reviewing analytics and making recommendations based on data
Strong writing skills for product descriptions, captions, emails, and promotional copy
Ability to work independently, stay organized, and manage multiple brands/products at once
Basic graphic design, photo editing, or video content knowledge is a plus
Experience with Amazon, Etsy, eBay, Meta Shops, Google Shopping, Mailchimp, Klaviyo, Canva, or similar tools is a plus
Please include examples of e-commerce stores, product pages, campaigns, or online marketplaces you have worked on, and let us know which platforms you are most experienced with.