About the role
Employment Type: Full-Time
Location: Remote
Department: Ecommerce
ABOUT THE ROLE:
We are looking for an experienced Ecommerce Content & Merchandising Specialist to help manage and improve our international ecommerce websites.
This is a hands-on role focused on keeping our online stores accurate, attractive, easy to navigate and optimised for sales.
KEY RESPONSIBILITIES:
Manage and update product pages, collections, landing pages and homepage content
Coordinate new product launches, promotions and website campaigns
Make sure product information, images, pricing and promotions are accurate
Manage product collections, positioning and website navigation
Improve product discovery, cross-selling, upselling and conversion
Review the customer journey and identify areas that can be improved
Support landing page optimisation, A/B testing and CRO activities
Apply SEO best practices to product and collection pages
Support GEO / AI Search optimisation to improve online discoverability
Review website performance and customer behaviour to identify opportunities
Ensure the mobile shopping experience is user-friendly
Work with Content, CRM, Marketing and other teams
WHO WE'RE LOOKING FOR:
Experience in ecommerce, digital merchandising, ecommerce content or similar role
Hands-on experience managing content on an ecommerce platform
Understand product pages, collections, landing pages and promotional content
Understand ecommerce customer journeys and online merchandising
Have a commercial mindset and look for ways to improve website performance
Good understanding of SEO and interest in GEO / AI Search
Highly organised and detail-oriented
Comfortable managing multiple websites, campaigns and priorities
Excellent written and spoken English
Proactive, analytical and able to work independently
Shopify / Shopify Plus experience is highly desirable