Virtual Assistant (GHL CRM & Client Retention)
Confidential
📍 Remote💰 NAVA / AdminPart-TimeAgency
About the role
Part-Time (10 hours/week). Remote work.
Key Responsibilities: Client Retention & Reporting — monitoring weekly check-ins, create RAG health reports, and proactively book re-engagement calls. CRM & Data Management — maintain up-to-date client records and pipelines within GoHighLevel (GHL). Contract Admin — coordinate, send, and follow up on new client contracts during a company transition. Outbound Outreach (Future Scope) — execute SOP-based lead generation messaging and assist with light payment follow-ups.
Nice to Have: Experience with GoHighLevel (GHL). Ability to build, document, and improve SOPs and business processes. Strong written English and excellent client communication skills. Self-motivated, highly organized, and able to work independently.