About the role
Job Summary
We are seeking a detail-oriented and reliable Ticket Purchasing & Operations Assistant to support daily ticket purchasing activities and operational tasks.
Key Responsibilities
Monitor concert announcements, presales, and public on-sale events
Research artists, tours, and high-demand events
Track presale codes, sale times, and platform requirements across Ticketmaster, AXS, and similar platforms
Purchase tickets using company accounts within budget limits
Maintain accurate records of ticket purchases, pricing, and event details
Manage and monitor company Instagram, WhatsApp, and X (Twitter) accounts
Communicate purchase updates via WhatsApp
Escalate high-value or complex purchasing decisions to management
Provide general administrative and operational support
Tools & Software
Microsoft Excel / Google Sheets, Ticketmaster, AXS, Instagram, WhatsApp, X
Qualifications
Strong organizational skills and attention to detail
Ability to work in a fast-paced, time-sensitive environment
Sound judgment and ability to follow purchasing guidelines
High level of financial responsibility and accountability
Strong written communication skills
Previous experience with Ticketmaster, AXS, or similar platforms preferred
Schedule
Monday–Friday, 9:00 AM–11:00 AM EST (additional flexibility may be required during presales and on-sale events)
How to Apply