About the role
Work From Anywhere in LATAM or the Philippines. Work Schedule: EST | 9:00 AM - 6:00 PM (Monday-Friday, 40 hours/week).
About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
About the Client: An AI-powered sales technology company serving the catering and events industry is looking for a Sales Operations & Client Success Coordinator to own outbound campaign execution and light client coordination. The company runs a productized outbound service on top of its own SaaS platform, with this hire joining as the fourth team member.
About the Role: This is an execution-heavy, ops-focused role that blends outbound campaign coordination with light client support. You'll source leads using AI-powered tools, manage inbound prospect responses, introduce warm leads to clients, set up email infrastructure for new accounts, and monitor deliverability.
Core Responsibilities:
Source approximately 1,000 leads per week using AI-powered tools connected via APIs to multiple data sources. Set up email infrastructure for new client onboards, including domain purchases and inbox provisioning. Monitor email deliverability rates and flag or replenish any inbox below 50% delivery. Respond to 5-15 inbound prospect replies daily, within a 30-minute window. Introduce warm leads to clients via email and text. Own the end-to-end onboarding workflow for new clients. Identify inefficiencies in current workflows and propose or implement improvements.
Requirements (Must-Have):
2-5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency. Hands-on use of AI tooling beyond chat interfaces -- Claude Code, Cowork, or Codex -- including connecting systems via APIs and MCP. Demonstrated ownership of B2B lead sourcing and enrichment using Clay, Apollo, Deepline, ZoomInfo, or equivalent. Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead). Experience setting up outbound email infrastructure. End-to-end process ownership as an early hire in a founder-led environment with no existing playbooks. C1+ English (CEFR).
Nice-to-Have: prior work at a productized outbound or lead generation agency; "Go-to-Market Engineer" or operational generalist background; workflow automation platform experience (Zapier, Make, n8n); exposure to catering, events, hospitality, or restaurant tech verticals.
Benefits: Remote Work -- fully remote, work from anywhere. Generous PTO. Health Coverage for PH-based talents -- HMO after 3 months for full-time employees. Direct Mentorship from international industry experts. Learning & Development access. Global Networking.
How to Apply: