About the role
Job Summary
We are seeking a detail-oriented and organized Property Management Assistant to support the daily operations of a property management team, coordinating maintenance requests, communicating with tenants and vendors, maintaining property records, and providing administrative support.
Key Responsibilities
Answer inbound calls from tenants regarding maintenance requests and property concerns
Schedule repairs and coordinate appointments with tenants, vendors, and maintenance staff
Create, update, and close maintenance work orders in the property management system
Coordinate with building managers, contractors, and vendors to ensure repairs are completed on time
Process invoices, assist with bill payments, and maintain vendor records
Update vendor information and maintain organized documentation
Order materials and replacement parts for maintenance and repair projects
Respond to tenant emails and provide updates on maintenance requests and scheduling
Maintain accurate records of work orders, maintenance requests, and follow-up activities
Provide general administrative support for daily property management operations
Tools & Software
Rent Manager, Dialpad, Microsoft Excel, Email platforms
Qualifications
Previous experience in property management or administrative support
Strong organizational and communication skills
Ability to manage multiple tasks and prioritize effectively
Detail-oriented with excellent problem-solving abilities
Experience using Rent Manager or similar property management software is preferred
Ability to work independently in a fast-paced environment
Schedule
Full-Time (EST Hours)
How to Apply
Submit your resume and a video introduction with subject line "PROA - [Your Name]" (Check How to Apply)