Patient Care Coordinator (RN)
Confidential
📍 Remote💰 NASupportFull-TimeAgency
About the role
We are looking for a compassionate and organized individual to join our team. This role supports patients and healthcare providers by managing care coordination, scheduling appointments, and ensuring smooth communication across teams.
Key Responsibilities: Assist patients virtually (calls, email, video) and provide support and basic assessments. Schedule appointments, follow-ups, and coordinate labs, imaging, and referrals. Serve as a liaison between patients and healthcare providers. Maintain accurate patient records and ensure confidentiality (HIPAA compliance). Provide patient education and support care plan understanding. Assist with billing, insurance, and administrative tasks. Manage scheduling systems (Intellicure EMR, Monday.com), calendars, and email communications.
Qualifications: Active and valid Registered Nurse (RN) license. Minimum of 3 years nursing experience. BSN preferred. Prior experience as a Healthcare Virtual Assistant is an advantage. Strong communication and organizational skills. Knowledge of medical terminology and EHR systems.
Technical Requirements: Laptop (Intel i3/i5/i7/i9 or AMD Ryzen). Minimum 8GB RAM. Dual monitor setup preferred. Headset and webcam.