Operations Manager (US Immigration Services)
FileEZ TaxCo
📍 Remote💰 NegotiableOperationsFull-TimeCompany
About the role
We are looking for an experienced Operations Manager with a background in U.S. immigration services.
Schedule: Remote. Full-Time.
What You'll Do: Oversee day-to-day operations of our immigration support team. Manage client cases from intake through completion. Ensure immigration forms and supporting documents are complete and accurate. Monitor deadlines, case progress, and service quality. Lead, coach, and develop Virtual Assistants and administrative staff. Build SOPs and improve operational workflows. Implement process improvements and automation opportunities.
We're Looking For Someone With: Experience managing operations for a U.S. immigration law firm or immigration services company. Strong knowledge of U.S. immigration processes and case workflows. Experience leading remote teams. Excellent English communication skills. Strong organizational and project management abilities.
Bonus: Experience with Family-Based Immigration, Employment-Based Immigration, Adjustment of Status, Consular Processing, Naturalization & Citizenship, Green Card Applications, EAD, Advance Parole, K-1 Visas, CRM or Case Management Software.
Note: Start your application with the word 'IMMIGRATION'. Send resume and short introduction video (2-3 minutes) with your email.