HVAC Service Coordinator / Dispatcher
Confidential (HVAC Company)
📍 Remote💰 $6/hourOperationsFull-TimeDirect
About the role
Create and manage daily schedules for 3-4 HVAC crews. Dispatch technicians through Jobber and adjust schedules as priorities change. Enter and maintain service calls and job statuses in Jobber. Track all open calls using a shared platform (Google Drive or similar). Review technician notes and completed work orders. Verify warranties and order parts as needed. Respond to customer emails and provide service updates. Assist with invoicing and billing for completed jobs. Work closely with management and field technicians to ensure smooth daily operations.
Schedule: Monday-Friday, 7:30 AM-4:30 PM CST.
Qualifications: Strong organizational and multitasking skills. Excellent written and verbal communication. Ability to adapt quickly in a fast-paced environment. Experience with scheduling, dispatching, or service coordination preferred. Experience with Jobber or similar field service software is a plus. iPhone preferred for real-time communication with technicians.