Executive Operational Assistant/Manager
Confidential
📍 Remote💰 NegotiableOperationsFull-TimeAgency
About the role
Position Description
We are looking for an Ecommerce Operations Assistant to help manage daily business operations, vendor outreach, marketing coordination, customer service, inventory, and account health across our sales channels. Responsibilities include contacting influencers and UGC creators for collaborations and ads, reaching out to new service providers for quotes, comparing vendors such as PPC agencies and 3PL companies, and organizing research into clear spreadsheets with pricing, pros, cons, and recommendations. This person will also help with daily ecommerce operations, including answering customer service messages from all channels, uploading tracking, checking order/payment details, filling out catalog information, handling shipping delays and fulfillment issues, ordering shipping supplies, and staying on top of channel account health. Additional tasks include helping manage PPC performance, creating social media posts, monitoring accessory and inventory stock levels, and helping plan inventory reorders based on projections. The ideal candidate is organized, detail-oriented, comfortable with spreadsheets, good at communication, and able to follow up consistently with vendors, customers, and internal tasks.
How to Apply