Customer Success Manager (EV Infrastructure)
Undisclosed (US EV Company)
📍 Remote💰 $6/hrSupportContractDirect
About the role
A U.S.-based EV infrastructure company is seeking a Customer Success Manager to support Enterprise Post-Sales Onboarding. Independent Contractor, Direct Hire, Full-time, Fully Remote, U.S. Business Hours.
Responsibilities: manage post-sales customer onboarding and implementation workflows, collect onboarding requirements and customer information, coordinate activation readiness and hardware shipment, review utility bills and assist with pricing setup, support banking setup and billing workflows, and manage customer support tickets.
Ideal Candidate: 4+ years experience in Customer Success, CX, Account Management, or Post-Sales Implementation, experience supporting U.S.-based clients, excellent written and verbal English (C2 level), familiar with HubSpot, Google Sheets, Slack.
Rate: $6/hr (negotiable based on experience).