Customer Service & Sales Support Virtual Assistant
Strategic Assistant
📍 Remote💰 PHP 40,000/moSupportFull-TimeCompany
About the role
We are looking for a highly organized, disciplined, and process-driven Customer Service & Sales Support Virtual Assistant. Remote, Full-Time (40hrs/week), EST Schedule. PHP 40,000 package + Government-Mandated Benefits + HMO after 1 year.
Key Responsibilities: engage with leads and existing clients via text, email, calls, and social media focusing on relationship-building and support, assist in sales support activities such as follow-ups, appointment confirmations, and lead nurturing (no aggressive selling required), handle a small volume of inbound and outbound calls for follow-ups and scheduling, manage and execute follow-up sequences to improve lead conversion, accurately log all interactions and updates in the CRM system.
Qualifications: at least 3 years of experience in customer service and/or sales support roles, strong communication skills (spoken and written English), experience handling multi-channel communication (email, chat, calls, social media), familiarity with lead follow-ups, CRM systems, and basic sales processes, preferably female candidate.
Applicants must be able to provide: NBI Clearance, Certificate of Employment (COE), and Government IDs.
Send your resume to (Check how to apply below). Subject Line: Application for Customer Service VA