Customer Service & Sales Supervisor
Yulink Services
📍 Remote💰 PHP 60,000–73,000/monthSupportFull-TimeCompany
About the role
Leading a customer care and inside sales team. Responsibilities: team leadership and coaching, customer experience management, cross-functional coordination with sales/design/production teams, process improvement, KPI monitoring (CSAT/NPS, response time, resolution rate), and client relationship management. Must have 3+ years in customer service/sales and 2+ years supervisory experience. Graveyard shift. CRM experience (Zoho, Salesforce, or HubSpot) required.