Credit Dispute Processor (CRC & CFPB Specialist)
Way Better Living
📍 Remote💰 NASupportFull-TimeCompany
About the role
We are currently looking for a highly experienced Credit Dispute Processor to join our team.
Key Responsibilities: Manage and process client dispute files from start to finish. Ensure all disputes are properly submitted and documented. Maintain accurate client records and notes. Monitor dispute progress and follow up on responses. Handle escalations when necessary. Ensure every file meets strict quality control standards.
Required Experience & Skills: Credit Repair Cloud (CRC) — strong hands-on experience, ability to onboard clients correctly, understand dispute rounds and workflows, maintain organized records. Credit Report Analysis — analyze reports from all three bureaus, identify inaccurate, obsolete, duplicate, or fraudulent items, develop dispute strategies based on each client's report. Credit Bureau Disputes — submit disputes to Experian, Equifax, and TransUnion, upload supporting documents, track confirmations. CFPB Complaint Experience (Very Important) — prepare and submit professional CFPB complaints, write strong factual complaint narratives, upload supporting evidence, monitor complaint status.
Compliance Knowledge: Understanding of CROA, FCRA, and FDCPA. Familiarity with Metro 2 reporting.
Note: We are not looking for someone who is still learning. Please apply with resume, tools/platforms used, and a brief summary of your dispute and CFPB experience.